Facebook Papers show racist hate speech overtaking platform

#socialmedia

A Facebook whistleblower said that the social media giant's algorithms are pushing QAnon and white nationalist content to Trump supporters.

A Facebook whistleblower has revealed that the social media giant tried to hide evidence that suggested it knew the platform was used to spread hate, violence and misinformation.

The Facebook Papers have revealed concerning insights about the social media giant’s handling of harmful content. Here are some key revelations:

1. Moderation Challenges in Developing Countries:
   

• Hate speech and disinformation are worse in the developing world, where content moderation is often weaker.

• In India, Facebook struggled due to a lack of resources and expertise in the country’s 22 officially recognized languages. This left the platform unable to address anti-Muslim posts and fake accounts tied to political figures.

1. Facebook AI Challenges with Non-English Languages:

• Facebook’s algorithm mistakenly banned a hashtag related to the Al-Aqsa Mosque in Jerusalem because it confused it with a militant group. This highlights the platform’s struggles with non-English languages.